If the problem persists, contact Support for additional assistance. If connected via Wired Ethernet, try a different Ethernet cable and verify that the port that the printer is connected to is working.If it is not, reconnect the printer to the correct Wi-Fi Ethernet network. For details, refer to Connect the Printer to a Wireless (Wi-Fi) Network Using the Xerox Easy Wireless Setup Program. If connected via a Wi-Fi Ethernet network, print a configuration page to verify that the printer is connected to the correct Wi-Fi network.Do not connect the printer to a USB hub for connectivity as it is not supported and can cause communication issues. Youll need to clear that selection before you can choose a default printer on your own. If you dont see the Set as default option, the Let Windows manage my default printer option may be selected. Make sure the USB cable is connected directly from the computer to the printer. Go to Bluetooth & devices > Printers & scanners > select a printer.The USB cable should be one single cable that is shorter than 12 feet in length. If connected via a USB cable, try a new USB cable.Uncheck the box for SNMP status enabled.Select the port to work with and then click on the C onfigure Port button.Right-click on the printer in question and select printer properties.Select the Start icon on the bottom left of your screen, select Control Panel, and then select Devices and Printers.Note: The instructions listed will not work with WSD ports, USB ports, or Macintosh ports. Any items in the print queue for your HP printer will print. Disable SNMP in the printer port settings: Click the Printer menu in the window that opens and uncheck Use Printer Offline.Select Use Printer Online from the drop-down menu.From the window that opens, select Printer from the menu bar at the top.Right-click the printer in question and select See what’s printing.Select the Start icon on the bottom left of your screen, select Control Panel, and then select Devices and Printers.Make sure the printer has been set to “Use PrinterOnline.DocuShare Enterprise Content Management.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |